Terms of Service

Overview

This website is operated by Bruised Banana Studio. Throughout the site, the terms "we", "us" and "our" refer to Bruised Banana Studio.

By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service, including any additional policies referenced herein.

If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Online Store Terms

By using this website, you confirm that you are at least 18 years old or have permission from a parent or guardian to use this site.

You may not use our products for any unlawful purpose or violate any applicable laws while using our services.

Products and Services

We make every effort to display products, colours and images as accurately as possible. However, colours may vary depending on your screen settings and printing processes.

All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time without notice.

We reserve the right to refuse service to anyone for any reason at any time.

Pricing and Payment

All prices are displayed in Pounds Sterling (£) and include VAT where applicable.

Prices are subject to change without notice.

Payment must be received in full before an order is processed and dispatched.

Order Acceptance

After placing an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order.

We reserve the right to cancel or refuse any order for reasons including, but not limited to:

• Product availability
• Pricing errors
• Suspected fraudulent activity
• Errors in product information

If payment has already been processed for a cancelled order, a full refund will be issued.

Production and Dispatch

Many of our products are made to order.

We aim to dispatch orders within the timescales stated on the product listing. Delivery estimates are provided as guidance only and are not guaranteed.

We are not responsible for delays caused by postal services, customs procedures, weather conditions, industrial action, or circumstances beyond our reasonable control.

Returns and Refunds

Your statutory rights under UK consumer law are not affected by these Terms.

If an item arrives damaged, defective, or incorrect, please contact us within 14 days of delivery and we will work to resolve the issue promptly.

For non-personalised items, customers may request a return within 14 days of receipt. Returned items must be unused and in their original condition.

Customers are responsible for return postage costs unless the item is faulty or supplied incorrectly.

Personalised or custom-made products may not be eligible for return unless faulty or damaged.

Please refer to our Refund Policy for full details.

Intellectual Property

All artwork, illustrations, product designs, images, graphics, branding, logos, and content displayed on this website remain the intellectual property of Bruised Banana Studio.

No content may be copied, reproduced, distributed, modified, or used commercially without prior written permission.

Accuracy of Information

We strive to ensure all information on this website is accurate and current. However, we do not guarantee that all information is complete, accurate, or up to date at all times.

We reserve the right to correct errors, inaccuracies, or omissions without prior notice.

Third-Party Links

Certain content, products, or services available through our website may include links to third-party websites.

We are not responsible for examining or evaluating the content or accuracy of third-party websites and accept no liability for any third-party materials, products, or services.

Limitation of Liability

To the fullest extent permitted by law, Bruised Banana Studio shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

Nothing in these Terms excludes liability where exclusion would be unlawful under UK law.

Changes to Terms of Service

We reserve the right to update, modify, or replace any part of these Terms of Service at any time.

Changes will be posted on this page and take effect immediately upon publication.

Continued use of the website following any changes constitutes acceptance of those changes.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales.

Contact Information

Questions regarding these Terms of Service may be submitted through the contact methods available on our website.

Bruised Banana Studio

Website: www.bruisedbananastudio.com